Politique d’expédition

Shipping Policy

At VACUNEX®, we work to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days after your order is confirmed.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery

Estimated Delivery: 5–8 Business Days

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Costs

FREE Shipping is included with eligible VACUNEX® orders when displayed as part of the offer at checkout.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout when tracking is available.

Please allow some time for tracking information to update after your package has been handed over to the carrier.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, contact us as soon as possible at vacunex1@gmail.com.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please check your tracking information first.

If you still need assistance, contact us at vacunex1@gmail.com with your order number, and we will help you investigate the status of your shipment.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at vacunex1@gmail.com and include your order number and photos of the damaged item or packaging when possible.